Broadcast By File

By using this type of Blasting Broadcasts, configure and define different communications for each recipient by Uploading a .csv file.

Broadcast By File Section

To access the Broadcast by File section in the platform:

  1. Open the platform’s Main Menu

  2. Click on the Blasting option

  3. Click the Broadcast by File option in the sub-menu


Broadcast by File Main Dashboard


Displays all the past Broadcast by File campaigns that have been Delivered, including a few stats for each:

  • Message Delivery Rate

  • Expected Messages

  • Sent Messages

  • Remaining Messages% Sent

  • Status

    • Using the Status link an active broadcast can be suspended temporarily or canceled permanently (please note that some broadcasts may show a % Sent greater than 100% in cases where messages have been retried or a fallback method was used).

Creating a new Broadcast by File

Navigate to the main Broadcast by File section of the platform


To create a new Broadcast by File, click on the New Broadcast button displayed on the toolbar:


This will open the New Broadcast by File screen for configuration

Broadcast Configuration

When creating a new Broadcast, here are the configuration fields:




The Subscription Lists contain the users that will receive the broadcast.

You must:

  • Upload a .csv File from your Computer

  • Select a File in a Dropbox account


The uploaded Subscription List must follow the required structure guidelines.

  • mobile numbers must be the first field

  • text to be delivered to each user as the second field

    • Make sure that the text to be delivered will fit the channel maximum message size (140 or 160 characters for SMS, depending on the mobile operator)

Delivery Method

Select the preferred delivery method:

  • SMS

  • Push

Campaign Name

The name of the campaign. Please use a concise name and avoid special characters

SMS Fallback


Available ONLY when using Push as a Delivery Method.

If a user does not have the Application installed on their mobile device, the platform will fallback the delivery of the message using the SMS channel.


The Shortcode number used to send the SMS message.


Control the speed and time of the delivery of the Broadcast.

Uncheck the No throttle option if you wish to throttle the delivery of the Broadcast. Enter the number of messages and the minute period in which those messages should be delivered.

Starts On

By default Now is checked.

Uncheck the Now option to schedule the delivery for a later date and time


Check the Periodic option to schedule periodic deliveries. Using this feature you can program your broadcasts to be redelivered on Daily, Weekly, Monthly and Yearly periods depending on your requirements

Restricted Schedules

Uncheck the No Restricted Days option to define a restricted set of weekdays on which the users must not be messaged. Uncheck the No restricted hours to enter the time at which users must not be contacted. Using this option you can prevent messages to be delivered at sensitive times, for example before 8:00 am or after 10:00 pm (the default)

Once finished configuring the Broadcast by File, click on the Preview button to see the list of all the messages that will be delivered to the Subscription List users. Once you validate the fields and delivery, click on the Send button to activate the Broadcast by File.

You will be directed to the Main Broadcast Screen where you will see delivery information of the Broadcast by File in real-time.

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