SMS Broadcast Report

One all Messages to be Delivered has been Sent in an SMS Broadcast, a Report will be generated:

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An SMS Broadcast Report contains the following information:

Delivery KPIs

In the upper part of the Report, find Snapshot KPIs of the Broadcast delivery.

  • Sent Rate: messages that have successfully been sent from the platform to the Delivery Carrier

  • Delivery Rate:represents Total Sent Rate minus any reported Delivery Errors by the Carrier

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Performance Metric Graph

Displays a graph of the Delivery statuses reported by the Carrier

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SMS Content Preview

Get a quick view of the SMS Content that was delivered to the Recipients.

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Recipients

View the list of Recipients that received the SMS message and the message Delivery Status.

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Export Report

To obtain a CSV of the Broadcast Report by Recipient, click on the Export Report button.

A Dialog will appear to enter the Email where you would like to receive the generated Broadcast Report.

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Once the desired Email has been entered, click on the OK button and the generated Report will be sent to the indicated Email.

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Example of the Email that contains the Broadcast Report. Click on the Download Report button to obtain the CSV file.

Note

If the Email has not been received, check the Spam folder. If any troubles, contact the Platform Support Team.

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