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Knowledge base

  • User Guide

    Messangi is a leading service to engage with customers across several channels. In our documentation you can discover resources to leverage Messangi’s Platform to enhance your customer communications and engagement.

  • Developer Guide

    Learn how to enhance Messangi's services by integrating with your external applications using our extensive APIs and Mobile Push SDK.

  • MMC User Guide

    The Mobile Master Control (MMC) platform is Messangi's legacy platform enables brands to provision, create, deploy and manage interactive mobile campaigns, all from one place. Configure end-to-end mobile engagement solutions that include: SMS, Email, Push Notifications, Mobile Wallet Passes, and Interactive Campaigns.

  • MMC Developer Guide

    Developers are able to integrate their external applications to the Mobile Master Control (MMC) to enhance their customer engagement using powerful REST APIs and an extensive Mobile Push SDK.

  • Connectivity

    Learn about the different methods of how you can connect to Messangi's services.

  • General

User Guide

Platform Overview

  • Platform Overview

Dashboard

  • Dashboard
  • View by Date Range
  • KPI Snapshots
  • Data Visualization Graphs
  • List of Completed Broadcasts

Broadcast Section

  • Broadcast Section
  • Type of Broadcast Status
  • Filter Broadcasts
  • Completed Broadcasts
  • In Progress Broadcasts
  • Scheduled Broadcasts
See all 7 articles

Broadcast Reports

  • Broadcast Reports
  • SMS Broadcast Report
  • Email Broadcast Report
  • Push Broadcast Report

Templates

  • Templates
  • Filter Templates
  • Filter Templates
  • Edit or Delete an Existing Template
  • SMS Templates
  • Email Templates
See all 7 articles

Subscribers

  • Subscribers
  • Add Subscribers
  • Edit or Delete a Single Subscriber
  • Bulk Edit or Delete Subscribers
  • Search Table
  • Pagination
See all 9 articles

SMS Broadcast Delivery

  • SMS Broadcast Delivery
  • Detail
  • Message
  • Recipients
  • Publish

Email Broadcast Delivery

  • Email Broadcast Delivery
  • Detail
  • Template
  • Personalize
  • Recipients
  • Publish

Push Broadcast Delivery

  • Push Broadcast Delivery
  • Detail
  • Message
  • Recipients
  • Publish

Email Editor

  • Email Editor
  • Top Menu
  • Device Views
  • Content Blocks
  • Personalize
  • Open Style Manager[b]

Preferences

  • Preferences
  • Global
  • Company
  • Email
  • Push
  • API

User Profile

  • User Profile
  • Account Profile
  • Sign out

Navigation Bar

  • Navigation Bar
  • Account Profile
  • User Guide
  • Support Center
  • Sign out

Support

  • Support
  • Using the Support Widget

Developer Guide

Mobile Push SDK Overview

  • Mobile Push SDK Overview
  • iOS SDK Setup
  • Android SDK Setup

Digital Engagement API

  • Digital Engagement API
  • Getting Started
  • API Tutorials

MMC User Guide

Getting Started

  • Getting Started
  • Mobile Engagement Platform
  • Login and Home Page Navigation
  • Main Menu
  • Admin Menu
  • Communication Channels
See all 8 articles

Blasting Broadcasts

  • Blasting Broadcasts
  • Broadcast
  • Broadcast By File
  • Personalized Broadcast
  • Email Broadcast
  • Email Broadcast Wizard

Subscription Lists

  • Subscription Lists
  • Creating a New Subscription List
  • Filters
  • Exporting a Subscription List
  • Opt-In and Opt-Out Services

Interactive Campaigns

  • Interactive Campaigns
  • Keyword Campaigns
  • External Web Service Campaign
  • Raffle Campaigns
  • Multiple Choice Campaigns

Mobile Wallet Passes

  • Mobile Wallet Passes
  • Creating a Wallet Pass Template
  • Mobile Wallet Pass Composer
  • Delivery of Wallet Passes
  • Updating Delivered Wallet Passes

Gamification

  • Gamification
  • Scratch Cards
  • Spin 2 Win
  • Slot Machine

Location-based Services

  • Location-based Services
  • GeoFencing
  • GeoPush

Reporting

  • Reporting
  • Broadcast Report
  • Sent & DRs Report
  • Email Report
  • Subscription Detail Report
  • Subscribers Report
See all 8 articles

Push SDK

  • Push SDK

MMC Developer Guide

MMC API

  • MMC API

Mobile SDK Overview

  • Mobile SDK Overview

Push SDK

  • Push SDK

iOS Integration

  • iOS Integration

Android Integration

  • Android Integration

Connectivity

Connectivity

  • SMPP Connectivity

General

Support

  • Migrating to new support platform
  • FAQs

Email

  • Use DomainKeys Identified Mail (DKIM) to make emails trustworthy

Products

  • Products Overview

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